Shipping Info
Processing Time
Orders placed before 2:00 PM EST ship the same business day.
Orders placed after 2:00 PM EST ship the next business day.
Shipping Speeds
Standard Shipping (FREE on orders $50+)
- 5-7 business days
- USPS First Class or UPS Ground
- Tracking provided
Note: International customers are responsible for any customs fees, duties, or taxes imposed by their country.
Tracking Your Order
You'll receive a tracking number via email within 24 hours of your order shipping. If you don't see it, check your spam folder first—then email us at graceandmusecosmetics@gmail.com.
Lost or Damaged Packages
If your package shows "delivered" but you didn't receive it, contact us immediately. We'll investigate with the carrier and make it right.
If your package arrives damaged, take photos and email us within 48 hours. We'll send a replacement right away.
Your satisfaction matters more than whose fault it was.
Discreet Packaging
All orders ship in plain packaging with no indication of contents. Because your privacy matters.